Pension FAQs & common questions
For all the answers to our FAQs, look no further
Building a picture of your pensions
What sort of pensions do you deal with?
Personal Pensions, Workplace Pensions, Stakeholder pensions – these fall into a group of pensions known as ‘money purchase’ schemes.
I’ve got a final salary scheme, can you help me?
Sorry, Zippen doesn’t deal with any Final Salary schemes. You’ll need to find a financial adviser.
Why would I consolidate my pensions?
Fewer pensions means more transparency and more control. Take ownership of your schemes and make a simpler pension picture work for you. Reduce the admin, lose the hassle, gain control.
I can’t remember who I have pensions with, where can I start?
Using your basic personal details and asking a couple of simple questions, we can get to work to find those missing pension pots that belong to you. It's your money and it's time to find it!
What information do you need to know about my pensions to complete this process?
Using your basic personal details and the name of your pension provider, we can put the wheels in motion to find out whether a pension consolidation might work for you.
I have an overseas pension, can you look at this for me?
Sorry, we can only consider UK Pensions.
What can you find out about my state pension?
State pension queries are separate to Zippen and should be directed to HMRC – follow this link: www.gov.uk/check-state-pension
How many pensions can I consolidate?
As few as two, and as many more as you like.
Can I consolidate again in the future?
Absolutely. If you move on to a new job and join a new workplace pension, you can take the Zippen journey again and see if it's possible to further streamline your pension picture.
My pension is very old, does that matter?
Not at all. Let’s gather the details and find out what you’ve got.
Does it matter how much is in my pension?
Not at all, there can be as much merit in consolidating small schemes of one hundred pounds as there is in consolidating larger sums.
Advice and regulation
What Zippen doesn't do?
We do not offer you advice regarding the way your pensions are invested. However, you always have options. We want Zippen users to be comfortable asking the right questions and to take ownership of what is rightfully theirs. Your pension provider and, maybe the scheme adviser, know the investments available under your pension plans and the options you have.
General
How long does it take?
Why Zippen?
Is my data safe?
I’ve entered the name of my pension provider, but it appears as a different company, why is this?
We're here to help
9am – 6pm, Monday to Friday
Live chat
Speak with a member of the team. We would be glad to answer your questions.
Phone
Give us a call. We’re a very friendly, helpful bunch. Available 9am - 6pm, Mon to Fri.
Send a message and typically we’ll reply within 48 hours - hello@zippen.co.uk
